The Center for Tourist Attention and Protection (Capta) is the coordination body in matters of tourism security between the municipal, state and federal governments, created to attend and resolve situations of nonconformity, risk, emergencies and natural disasters that tourists may face during their visit.
It is a place where they channel, guide and attend to tourists on any occasion. From providing information of interest, such as places to visit, showing the state's tourist offer, to providing protection tools: if the visitor is infringed or if any document is lost, luggage, flight problems, complaints from service providers such as hotels, restaurants, Capta provides advice for the resolution of these setbacks.
Capta also offers clarifications on roads, such as streets closed for public events or religious celebrations, it works as an area focused on prevention measures. They carry out security brigades and have itinerant modules during vacation periods, times in which they are located in Tequisquiapan, Cadereyta, Amealco, Bernal and San Joaquín.
Similarly, Capta offers wheelchair services, nursing for minor care such as heat stroke, glucose measurement, with a first aid kit and Ángeles Verdes linkage to be able to attend to road situations.
Likewise, Capta supports in cases of immigration advice, such as the loss of official documents, passport, or any lost identification.
Go to Capta (Pasteur 4 Norte, Historic Center of Querétaro) where you can receive printed material to know what places to visit within the state, as well as the directory of certified guides that has the National Tourism Registry.
Come to Capta and make your visit to the state of Querétaro the best experience.
Do you already know the Hotel Mexico Plaza Querétaro? Stay in a place with all the amenities, ideal for rest and work, with a privileged location in the capital of Querétaro. Find out about their offer and booking.
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